FAQ
About the Products
What kind of skincare do you make?
We create gentle, everyday skincare designed to fit naturally into your routine. Thoughtful formulas, simple steps, and products you’ll actually want to use — every day.
Is this suitable for sensitive skin?
Our products are made with sensitive skin in mind, using carefully selected ingredients and avoiding anything unnecessary. As with any skincare, we recommend patch testing first.
Are your products scented?
Our products include a light, subtle scent. You’ll find full details listed on each product page.
Are your products natural or clean?
We focus on thoughtful, well-researched formulations that are gentle, effective, and practical for everyday use.
Are your products cruelty-free?
We do not test our finished products on animals.
How to Use
How often should I use the products?
Each product is designed for regular use. You’ll find simple, clear directions on each product page.
Can I use these with my current routine?
Yes — our products can layer easily into the routine you already have.
Orders & Shipping
Where do you ship?
We currently ship within Canada.
How long does shipping take?
Orders are processed within 2–4 business days. Delivery times vary depending on your location.
Will I receive tracking?
Yes — tracking details are sent as soon as your order ships.
Returns & Safety
Do you accept returns?
Due to the nature of skincare, we’re unable to accept returns on opened or used products. If something arrives damaged or incorrect, please reach out and we’ll make it right.
How should I store the products?
Store in a cool, dry place, away from direct sunlight.
Brand & Contact
Who is behind the brand?
The Everyday Co. is founder-led and independently owned by Chelsea Peterson. You can learn more on our Our Story page.
How can I contact you?
You can reach us anytime through our Contact page or by email at hello@shopeverydayco.ca. We aim to respond within 1–2 business days.
Still have questions?
We’re always here — feel free to reach out anytime.