Refund policy
Returns & Refunds
At The Everyday Co., we take great care in creating and packaging every order. Due to the nature of our skincare and body care products, all sales are final. We do not accept returns or offer refunds once an order has been delivered.
Damaged, Defective, or Incorrect Orders
Please inspect your order upon arrival. If your item arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery at hello@shopeverydayco.ca.
To help us resolve the issue as quickly as possible, please include:
-
Your order number
-
A description of the issue
-
Clear photos of the product and its packaging
We'll review your claim and work with you to make it right. Depending on the situation, we may offer a replacement, store credit, or another appropriate solution.
Order Issues
If you experience any issues with your order or have questions about a product you've received, please don't hesitate to reach out. We're committed to providing a positive customer experience and will do our best to resolve any concerns promptly.
Contact Us
For any questions regarding your order or this policy, please contact us at:
The Everyday Co.
PO Box 11005, RPO McCallum
Abbotsford, BC V2S 0E4
Canada